Managing your Healthcare

Financial certainty is meaningless without the health to enjoy it. Let us manage your medical portfolio with the care it deserves.

Medical Schemes

Our specialised Healthcare Advisory division is dedicated to offering a superior healthcare consulting and brokerage service, giving you exactly the advice you need to find the perfect medical scheme to fit your exacting needs and budget.

Before you select an option, we will help you to understand how the plan works and how to manage your medical expenses in order to get the most out of your medical scheme.

We have the necessary accreditations to market the following schemes:



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How can we help you?

Whether you’re an individual, or a business, we can help you maximise your healthcare scheme
according to your needs and budget, saving you precious time and effort by taking care of the details for you.

We do this by:

Handling enquiries on benefit structures offered by various medical schemes

Handling enquiries on benefit structures offered by various medical schemes

Advising on exclusions and enrolment conditions

Advising on exclusions and enrolment conditions

Continuous updates on medical scheme products, benefits and services

Continuous updates on medical scheme products, benefits and services

Compiling proposals and quotations

Compiling proposals and quotations

Assisting with all aspects of billing, claims, pre-authorisations and membership changes

Assisting with all aspects of billing, claims, pre-authorisations and membership changes

Processing and activations of membership registrations

Processing and activations of membership registrations

Personal product presentations to prospective medical scheme members

Personal product presentations to prospective medical scheme members

Advising on Medical Scheme Rules

Advising on Medical Scheme Rules

General follow-ups and assistance

General follow-ups and assistance.

If you are already a member of an established medical group scheme, all you need to do is sign a form appointing NFB Healthcare Advisory Services as your servicing consultant.

Should you not yet have an active medical scheme, we will take the opportunity to present you with a proposal based on your requirements.



Healthcare Solutions

Gap Cover Policies

Gap Cover Policies

Disease Management

Disease Management

Out of Hospital Benefit

Out of Hospital Benefit

Lifestyle Benefits

Lifestyle Benefits

Chronic Illness Benefit

Chronic Illness Benefit

Hospital Benefits

Hospital Benefits

This is what NFB can do for you:

  • Review your medical plan and direct you into the best products with an emphasis on your needs and budget.
  • Recommend highly-rated schemes that provide managed care and primary healthcare options.
  • Understand and explain the various lifestyle rewards programmes available.
  • Provide all the information you request on available medical scheme services.
  • See to it that your claims are settled quickly and efficiently.
  • Guide you on what is tax deductible and what is not.

How much will our services cost you?

Your monthly premium will not be affected by appointing us as your servicing consultant. Commissions payable in respect of medical schemes are governed by legislation and paid directly by the Medical Scheme to intermediaries out of their non-healthcare costs. As such, these fees are not payable by you, the member.

Gap Cover

Gap cover insurance has become a critical part of healthcare planning, as most in-hospital procedures that require treatment by a surgeon and anesthetist could leave medical aid members with the risk of large shortfalls on their medical accounts. 

This happens because medical practitioners are entitled to set their own fees, which could be several times more costly than the medical scheme tariff and this cover will make up for this shortfall between the medical scheme tariff and the actual cost incurred for in-hospital treatment. 


Meet our people

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